Posts

Robin Audit 06-19-25

 307 moved to 445. Occupant in room above them was making noise, even after calling room to be quiet. Customer requested to just be moved to a different room.  219 Had to reinstate third party booking after audit. System kept trying to charge them 254 for deposit, even though payment had been made and deposit was only set for 100 433 Lost iPhone with clear case.

Alex B-Shift 06/18/2025

 420: checked out on 06/02/2025 left behind a purple shirt. call 360-551-3954 if found

Chris - A Shift - 06/18/25

Elizabeth Cronen will be arriving today, per Brennon, she is okay to use her work ID/photo of ID/Debit card in her name to check in. Sybil Hebb checked out of room 216 and left an ID badge in her room. I left a message but haven't heard back from her yet. Annie Hunt is in room 249, she originally requested a late check out, and then afterwards said she was making a new reservation for tonight and needed to put money on her card for the incidentals. I haven't heard back or seen from her since, so as of 2PM, I will be letting her know she needs to leave. UPDATE: She has paid for her next night, however she still has Jeff's jumper cables. He asked if we would please keep an eye out and remind her.

Robin Audit 06-17-25

349 - Complained that their room had not been properly cleaned before their check in. States the shower was covered in hair 337 - Customer complained about old food being left in fridge from previous occupant.

John - Audit - 06/16/25

 No Shows: Williams, Thomas (CRS 84549338) - CC Declined . 439  - Complained that they had requested Stay-Over service, but the room hadn't been touched when they returned.

Alex B-shift 06/16/25

327 is requesting stayover service everyday 415: 12pm late check out 419 and 421: need a 11:30am check out

April, A-Shift, 6/16/25

 *Rm 442 c/o today, was wanting to not be charged for 1st night due to bb's in first room, but was a prepaid expedia stay. Wants Brennon to call her back. *Someone will be dropping off key packets between 3-5pm, just save them unless needed. We have some ordered.