Posts

Aileen B- Shift 7/19/25

Guest (Wife) In RM 420  has a Back 2 Back and reservation tomorrow doesn't want her room moved. i talked to her about how her reservation tomorrow is for a Double Queen she said she doesn't care she wishes to stay in same room and see if we can Waive Deposit as she's not moving rooms.  also tomorrows reservation is deposit only . and yesterdays was a Hotel Collect.  She Sai she was told by someone yesterday this could be done no problem.  At least 4 complaints about Stayover service not being done.

Brennon - A Shift - 07/19/25

 ALOT of Homeless activity Kicked 3 people off today Black lady with afro, wearing all black and a pool towel. If she comes back call police they have a case open on her! Black heavy set man orange shirt, black basketball shorts Younger white man with shaggy brown hair blue shirt cargo shorts If Amazon packages come in for Taslima just leave them in the back I will handle the tomorrow Lady dropped Quarters under washer, I have gotten them and notified her she will be down to get them.  

Robin Audit 07-18-25

 No shows     Brandi McCurdy CRS 84838755 No card on file     James Semien CRS 45985643      Alisa Wise CRS 43510775         Kirk Wood-Gaines CRS 29028940 No post

Robin Audit 07-17-25

 No shows      Kendra Arnold CRS 63314150 No card on file     Michael Fitzpatrick CRS 6635623 No card on file, marked no post     Jacquelyn Swiesz CRS 61957841      Leida Velez CRS 86316679  Room 425 was "checked in" on 7-16-25 but their reservation was never actually marked as checked in. I have him officially checked in but I was unable to get his card on the reservation, kept getting an error that manual entry was not allowed. Customer left business card with us so we can reach out and get the card on the reservation, also need to backdate his check in date to the 16th  304 was also supposed to be checked out and back in on 07-17-25, but they were never actually checked back in. I checked them in the morning of 07-18, but they will need to be back dated for the 17th

Alex B-shift 07/17/25

 So earlier today, a guest checked out and hand delivered a Ziploc bag of dirty tissue (no idea what's on them) and a note for me and April. I want them blacklisted. Salem Schools Athletic office. Football stadium. invoice Rooms 345 and 343 were not cleaned well and the guest, Ryley Petersen, found both rooms to be below standard and is upset. Both rooms were cleaned by Katherine (345) and Ana (343). 414 5am wake up call

Chris - A Shift - 07/17/25

Tracy Garrison in 304 and Jaqueline Swiesz in 247 both have second reservations to be checked in, but neither of their cards went through. They are out at the family reunion and should be back later tonight. There was luggage dropped off by Fedex for a Kathy Wood. I don't see a guest by that name, but she may still be by to pick it up.

Robin Audit 07-16-25

Moved 251 to 223 due to odor in the room No Shows       Sandra Butler CRS 80576458 No card on file    Donaciano Del Toro CRS 86476971      Evan Hansen CRS 82360951     Evan Hartshorn CRS 20633732     Mark Hougan CRS 85946950     Tom Risch CRS 87613786  James Stewart extended stay, made new reservation. Also wanted to move rooms, checked them out then back into their new room. from 306 to 330