April, Evening, 10/28/23

  •  Rm 343 was smoking in the room the last 3 days, we just figured out which room it was today. He admitted to doing it, stating he had to because he was pooping. Todd Walling had checked in 340, 341, 342, 343, and put his card down. He said he was the boss, would hand out keys because they were arriving at different times.

  • Rm 435 wants a late check out, but will stop by in the morning to decide when, he is not a member, so he is willing to pay a fee.

  • Issue with Opera earlier was two messages popping up after opening PMS, "INNCOM interface is not running" and then "Micros3700 Enhanced interface is not running." Alex had incident# INC5100416. They never called back, I called and got INC5101118, then transferred to Opera/Oracle support. 800-810-4499, ext 211, Ticket# 231029-000078, it is resolved and closed.

  • BRENNON- Please do not check 205, 206, 313, or 412 out of the system. If they need a receipt, I will email them one when I get here. We have very specific instructions from Tiffany on these rooms, and she has explained and asked me to check them out when I come in. Thank you.
  • ----- Brennon, we actually had another issue with the Army's cards on these four rooms. They are going to come and give the card again tomorrow for these four rooms again. If you call me I can walk you through what needs to be done to get these four rooms checked out. If I don't answer the first time, call again. This has to be done correctly.

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