Attention Team!!! SWITCH TO COMPOSE VIEW <> in corner

 Non-Revenue Recovery:

Front Desk Staff it is very important that we do not give anything out for compensation. We CANNOT GIVE OUT BREAKFAST VOUCHERS. You need to have people contact the front office manager for compensation. I will take it over. I should be getting cards soon. Once they arrive give them out when people had a rough stay or what something more to compensate them! EXP: Dogs were barking loud night, had to move rooms due to hair or smell, long check in or check out. PLEASE DO NOT GIVE THINGS OUT! 

Points:

We don't offer points unless they ask for them or I offer them points. If anyone asks for extra points to compensate them direct them to me DO NOT GIVE OUT A NUMBER just let them know to reach out to me and I will handle the points.

Diamond and platinum:

For Diamond and Platinum numbers They get a choice of An AMENITY OR BONUS POINTS Not both. 

Platinum Options at check in: Snack and Drink From Gift shop OR bonus Points  

Diamond  options at check in: Snack and Drink from gift shop OR Breakfast OR Bonus points.

Everyone Please initial once read!

Mena PasenTia WadeAGCAJ
AHkristy


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