Mena- A shift 11/14/23

 1. moved guest in 204 to room 211 but all his belongings are still in room 204 and he hasn't came back onto the property. I did contact to let him know that his key for 211 is ready and waiting for at the front desk and he also might need a new card key for 204 to get his belongings.


2. the guest in 350, Taslima and I went over her billing and everything looks good, please make sure you are billing the RIGHT CARD.


3. guest in 426 checks out on Friday but they are wanting to check out tomorrow morning, the reservation dates has been changed already.


4. 418 has a mail for them in the back, its in the back office.


A GUEST CALLED SAYING SHE LEFT HER LENS GLASSES AND SOMEONE CALLED HER TO LET HER KNOW THAT WE HAVE IT BOXED FOR HER BUT I WASN'T ABLE TO FIND IT. 


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