Mena A-Shift11/28/23

 1. guest in 227 has a suitcase at the front desk that was dropped off, called his room but no answer. He is out right now and will pick it up when he gets back to the property. --- picked up, April


2. 332 came down asking for a breakfast voucher, Julie approved it since the guest showed us on his phone the deal that was offered to him for $10, he hasn't been charged yet because I don't know how to add that payment to his room. --- charges added by April


3. reservation was made to a guest name TORREY,TYLER. he called back to ask for the government rate, I don't know how to change the rate so could someone please have that updated. He will be checking in on December 1st and I did let him know that he will need to bring his government ID or else the rate will be 140 instead of 107.---- Rate adjusted by April

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