Tia - Audit 11 / 29 / 23

 1. Room 339 called stating they're tv isn't working. She called once before 11 pm.  I apologized and let her know that on coming staff will be able to assist her at 12 am when they arrive for their shift. She stated if her TV was unable to be fixed she would like to receive a discount for the inconvenience. I let her know she could contact management tomorrow morning if on coming staff was unable to  accommodate her.  Matt later went up at 11:55 pm and did not receive a answer. Snoring was heard coming from the room. A maintenance form was completed.

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