206 came down stating his room wasn't serviced today. Can we please make sure to let house keeping know about this in the morning
425 12pm C/O
419 & 421 Miller came to the desk around 930pm stating that when she made the reservation she made sure to include breakfast and that it would cover all 8 guests that would be in the rooms. When she checked in Alex informed her that her breakfast only included 2 adult breakfast per room and she was upset. She said he was going to see what he could do but she didn't hear from him so she came down. I apologized for the misinformation but that the breakfast was only for 4 people in 2 rooms. I did see that she was a platinum member so I told her that what I could do this 1 time was give her another 2 vouchers 1 per room for her amenity of 2 free breakfast. She said thank you and that Alex had even mentioned that she got bonus points or amenity to choose from.
438 1pm C./O.
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