Kristy Night Audit 03-07-24

  222 2pm c/o

FIRE ALARM went off but then reset itself. I need a refresher on how to turn it off and or the manual to do it please. 

City of Salem 911 dispatch called trying to figure out which room a caller was in who had called 911 I guess from their cell phone. Dispatch gave me 2 names neither were registered guests here.

Please double check the routing to ensure our guests are not troubled by the wrong charges. 

Room 445 Emily Sharfe central called me and said that the check in date for this guest was wrong she was to check in today the 8th and out on the 9th. i had already checked her in as i have been directed by brennen to do with no shows so this morning i posted a negitive 142.00 to negate the charge from last night and extended her reservation to the 9th. however by doing so i over sold the block rooms. this was the best i could do . there is another guest with the same issue in room 315. mrs. leigh Yandle.



                                      Have a good day team.

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