Tia Audit 3 / 25 / 24

 Please take a look at room 309 reservation he originally made a reservation via Priceline but shown up as I was running audit, so his reservation as marked as a no show. I tried to reinstate his account after the audit was complete but was unable to check him in. I had to make him a new reservation. He would like to speak to management. I let him know April will be in at 7 am. 

There was a lot of foot traffic for room 419 several people about 5 kept coming to the door saying they left there key in the room some mistakenly saying they were in room 219. I let them know I didn't have a guest in that room. They all looked sketchy which is I why I wanted to verify the room before allowing them access. eventual the guest who name is on the reservation showed up produced his I.D

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