Tia Audit 3 / 29 / 24

 Upon coming on shift someone set a tote full of items on fire on the sidewalk. Cynthia was able to put the flames out with the fire extinguisher. The fire department showed up watered the the tote down and asked that we wait awhile before putting the items into the trash bin. Matt later disposed of the items. The extinguisher was placed in a bag in the hallway by Jeff's office. 

Christopher O'Toole is has a suitcase that he will be picking up sometime today it's located in the back office closet with his name and contact info attached.        

A Guest in 318 got upset because his reservation did not include Breakfast. I politely explained this to him but he became angry.

Brennon can you please take a look at room 347 Reservation. I seen your comment about a rollaway $15 fee however I never processed that before or heard of it so I wasn't sure if it was already included his fee at check in. Please advise. 

                                                                                                                                                                                                                        

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