Cynthia 5/2/24 B-shift

 241 B2B res I already verified card in res for tomorrow and made keys for the whole stay just check them out and back in please

409 B2B res also. I already made the keys for the whole stay and verified card in 2nd res. Just check out and back in please

336 already left check them out after audit

205 is already gone as well

443 was move to 441 due to finding a syringe in the room next to the chair. I had steven go check the room and he took pictures of it and sent it to the front desk email. He also said the room wasn't very clean either

I tried to check a guest into 329 and there was already a guest in the room. I looked it up and 329 was charged as a NO Show on 5/1. I contacted the guest in the room and she said April gave her keys to they room and checked her in yesterday. No sure what happened. But the room is dirty and needs cleaned

Comments

Post a Comment

Popular posts from this blog

Aarti - Audit shift - 05/01/25

 * # 218 guest came down post check-in and informed that she found the bed with hair and the room was not to clean. She requested to be moved so changed her room to # 215. The status of #218 is marked as Dirty, to change the sheets.  * 01 No show Ellen Skylark/Alex  CRS - 81750525 - Booking.com - Settlement against deposit * #410 - Stay over service requested.
Read more

Aarti - Audit shift - 11/27/24

 *#228 guest - Holmes/Sabrina, checked out yesterday and called to inform that they have left a white blanket in the room and will be coming to collect it. Same is kept at the back office.  *2  No Shows: Hernandez/Ricardo- (CRS - 45865559) Deposit/ Expedia Uhl/Brecken - (CRS 41275109) - Payment processed * One of the guest took their dog out at 03.30 and said there were two men in a white car at the back side parking and were walking round other vehicles parked there. I informed the security who came in 10 mins and checked the parking but they didn't see anyone there.  * Nil stock of chips to refill the market. * Stay over service #201, # 317
Read more

Brennon 03/15/25 A shift

 Someone Ill come and pick up a pillow that was left in room 311. The guest said it will most likely be his friend. it is in the storage closet.  All rise volleyball reservations comes with breakfast vouchers. they also have a meeting in the steakhouse from 4pm-7pm  Branden will be back to pick up his headphones at 4pm it is on the back shelf
Read more