John - Audit - 6/16

  •  Emilla Ned called. She had a reservation for 6/15 and says that she called to cancel prior to 6/15, but was charged a No Show fee anyway. The reservation is marked as a No Show in Opera. I advised that I'll pass her info onto management. CRS# 84610064
  • 413 - B2B for tonight/3rd Party

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