Tia Audit 8 / 22 / 24

 - Kyle Conley was a no show, room was Comp'd

- Late ck out 231 - 1 pm

- Guest in room 251 would like to add breakfast apart of the reservation for the remainder of their stay. However they booked through Booking.com, would like management to reach to reach out to them to see if this is possible.

- I billed a No Show for David Pinheiro, he called this morning and stated he accidentally booked his room for the wrong date. I reinstated him and he is due to arrive today. CS# 82872094. would like to speak to manage regarding no show bill.

- Maintenance forms filled out for Rm 210 for a shower leak in the left right corner & Rm 225 have a clogged toilet. When Matt from Lobby entered the bathroom he discovered the toilet filled with disposable wipes. He did what he could before the guest let him know he was ready for bed. Jeff is aware.

- 218 s/o today anytime

Comments

Popular posts from this blog

Aarti - Audit shift - 05/01/25

Aarti - Audit shift - 11/27/24

Alex B-shift 06/19/24