April & Aarti, B-Shift, 9/13/24
*Rm 239 is a B2B tomorrow.
*Cancel Overbooking room right before audit.
*Central Reservations called 07.45 pm to inform that two guests Sydney/Moran and Derrik/Pugh - both booked through hotels.com for 2 nights 09/13 - 09/15. will not be checking in today and will be checking in tomorrow. Informed that since its booked through hotels.com we will not be able to cancel 1 night. Spoke to April and checked the guests in. They will be coming in tomorrow. Reg cards are kept below next to the registrations card holder.
* A jacket was left at the bar area by a guest. Same is kept at the back office.
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