John - Audit - 10/22/24

  •  215 - complained of noise from 217. Moved him to 344.
  • 0 No Shows!
  • 308 - A guest let us know that there was a very load alarm going off in 308. He tried knocking, but no answer. I called the room, no answer. Matt checked the room as was able to get the guest to shut off the alarm, which they were sleeping through. 
  • When moving a guest to a new room, please notate their Reg Card and move the card to the appropriate slot in the Bucket. When I did my Bucket Check I found several Reg Cards that were in the wrong slot. A couple of them had two Reg Cards in the same slot. 
  • If you go to put a Reg Card in a slot and its already occupied, look the guest up in Opera to see what room they belong in or if they checked out early. **

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