Maylie 12-6-24

 *room 208 Landaverde, Carola Did not sign a registration card. Landaverde, Carola Tried to check in with me and I charged her cc for inc but then it asked for to pay for the room. guest already paid for room on Priceline. The reservation didn't seem to be made properly i had to add tax exempt. card 3539 was declined when following steps to check in 3rd party. I sent guest up to room because she did pai for deposit and verified that she paid online previously. 

Comments

Post a Comment

Popular posts from this blog

Aarti - Audit shift - 05/01/25

 * # 218 guest came down post check-in and informed that she found the bed with hair and the room was not to clean. She requested to be moved so changed her room to # 215. The status of #218 is marked as Dirty, to change the sheets.  * 01 No show Ellen Skylark/Alex  CRS - 81750525 - Booking.com - Settlement against deposit * #410 - Stay over service requested.
Read more

Aarti - Audit shift - 11/27/24

 *#228 guest - Holmes/Sabrina, checked out yesterday and called to inform that they have left a white blanket in the room and will be coming to collect it. Same is kept at the back office.  *2  No Shows: Hernandez/Ricardo- (CRS - 45865559) Deposit/ Expedia Uhl/Brecken - (CRS 41275109) - Payment processed * One of the guest took their dog out at 03.30 and said there were two men in a white car at the back side parking and were walking round other vehicles parked there. I informed the security who came in 10 mins and checked the parking but they didn't see anyone there.  * Nil stock of chips to refill the market. * Stay over service #201, # 317
Read more

Brennon 03/15/25 A shift

 Someone Ill come and pick up a pillow that was left in room 311. The guest said it will most likely be his friend. it is in the storage closet.  All rise volleyball reservations comes with breakfast vouchers. they also have a meeting in the steakhouse from 4pm-7pm  Branden will be back to pick up his headphones at 4pm it is on the back shelf
Read more