* # 218 guest came down post check-in and informed that she found the bed with hair and the room was not to clean. She requested to be moved so changed her room to # 215. The status of #218 is marked as Dirty, to change the sheets. * 01 No show Ellen Skylark/Alex CRS - 81750525 - Booking.com - Settlement against deposit * #410 - Stay over service requested.
*#228 guest - Holmes/Sabrina, checked out yesterday and called to inform that they have left a white blanket in the room and will be coming to collect it. Same is kept at the back office. *2 No Shows: Hernandez/Ricardo- (CRS - 45865559) Deposit/ Expedia Uhl/Brecken - (CRS 41275109) - Payment processed * One of the guest took their dog out at 03.30 and said there were two men in a white car at the back side parking and were walking round other vehicles parked there. I informed the security who came in 10 mins and checked the parking but they didn't see anyone there. * Nil stock of chips to refill the market. * Stay over service #201, # 317
2X Double Points EFR Bonus - Beginning April 1, IHG One Rewards is launching the new Enroll for Rewards bonus promotion – 2X Double Points. This promotion is in addition to the Enroll for Rewards incentive and will allow enrolling team members to earn double points once they meet their monthly Qualified Enrollment with Valid Email target, based on hotel size. Dustin Ragon cancelled a room back on FEB 26. He cancelled in the app but it did not reflect in our systems and is requesting a refund on this. 334, his luggage will be arriving later today
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