Aarti - Audit shift - 02/20/25
* 01 No show - Hernandez/Rosie CRS - 43648345 - Payment processed
* # 331 guest Courtney, room booked under Jensen/Debra came down and said that she is supposed to be moving rooms yesterday, but she has to go out urgently and will be doing it today by 10:00 am. She said it was set for her yesterday #431.
* Guest Davies/Bonnie - had called last evening too and again this morning. She is checking in later today and was misinformed during booking that we have buffet breakfast. She said to cancel the breakfast from her rate . She said she was informed last eve that we can deduct 40 USD from her reservation. She also need a rollaway bed for 2 nights and if possible requested the bed for USD20 for 2 nights. She will be in and will talk to the front desk but wanted to inform regarding breakfast rate to be removed prior to coming in.
Comments
Post a Comment