Chris - 03/12/25 - AM
Amy Arriola called asking about a charge from her stay #69122771, I let her know it was for a smoking fee, but she is disputing it and wants a call back from a manager.
Allison James called about a black bag she left in room 329 today when she checked out, housekeeping took a look but didn't report anything, I called her and left her a message letting her know.
345 complained about their fridge not working, but requested nobody enter her room until she returns after 5:30PM. I filled out a maintenance slip and let Jeff know.
224 and 428 request service everyday- notify housekeeping
Room 411 was a B2B- room is occupied, guest needs to come down and place card on file to check into new reservation.
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