Aarti - Audit shift - 04/24/25
* # 307 guest checked in at 23.30 hrs and wanted to extend her reward night stay for another night. Asked her to make the booking online and come down to re check in tomorrow. She called later and said she is unable to book a reward night online. She would like to continue in the same room.
* Shevey/ Coleman (Diamond member) - guests came in at 0030 and checked in 6 rooms. He had called Aileen earlier and mentioned that they would come tomorrow and date was changed to 04/25. So changed date again to 04/24 and checked them in 6 rooms. Earlier in the evening they had already checked into 4 rooms. They also have 4 more bookings for tomorrow but a per the supervisor they are not sure if there are more people coming in. All charges are from one card on file - Auth Canary. Breakfast coupons given for 04/25 to all.
* #420 showed due out for 04/24 in the departure list. Not sure if the guest had left. The room showed as inspected so checked out the guest in the system.
* 01 No show - Streit/Ashley CRS - 47469659 - CC Payment processed.
* #327 - Late check out at 1PM
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