Aileen B-shift 06/14/25
Late C/O
12PM Rm 417
12PM Rm 328
1PM Rm 451
Complaints😥
Rm 440 Was very upset we didn't have another room available for them as their room smells of heavy Smoke Wants discount as no other rooms available. Will come down and talk to manager in AM
Rm 242 Ask for Housekeeping to be more thorough in cleaning rooms as they found Tabacco chew, and spit can under bed and asked what's wrong with Wi-Fi? because none of their devices would work with internet. maybe something blocking the signal??
Rm 245 This Guest has called today to the desk and yesterday to fix their Keurig or a new one. nothing was ever replaced, and nothing fixed. They came and plopped their Keurig at the front desk.
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