Holiday Inn Salem

  *# 444 - Late check out at 1PM Someone had called for a 5am wake up call. They had hung up before I could write it down

 North bend team, Reg cards in back sign top, keys and breakfast vouchers all together. They are all check in Oversold on tqnns, Had to change Quinton Ritchie to a XKLN king with sofa. They are part of a basketball team. Let the coach know that one of the rooms is a king suite. I held 2 TQNNs cancel before audit

* 0 No shows. *#426 - TV remote not working. Please send maintenance to get it checked.  *#436 - Late checkout requested  @1pm

VERY busy night A few rooms that are requesting stayover service in the morning; 249,251,305,203 401 would like a wakeup call at 5AM 443 requested a late checkout at 2PM (Platinum) Have a good last shift Aarti!!! <3 Thank you 😊

 * 0 No shows * Washing machine is not accepting more quarters, looks like its full and needs to be removed.  * @ Brennon - 1 Box of keys removed from your drawer

206 ; housekeeping service tomorrow. 401: 5am wake up call (Done) 410: housekeeping service tomorrow. 305: bring blanket up to room - Done 424: 5am wake up call (done) Keys needed - @Brennon - given from your drawer.

* 0 No shows. * #404 - 04:30AM Wake up call - Monday through Friday * # 208 - Stay over service requested.. Guest wants the sheets to be changed.

 Doris Patten is still stranded, should be here to pick up tomorrow or Friday 424 5am wake up call Marissa Mendoza: wants to talk to Brennan about an interview. 559-479-0161

Network issues were resolved around 9AM. Everything should be back up and running now. Audit ran and checkouts completed. Jacob from 418's luggage is in the office. Sydney Hilbrandt (409-571-7070) will be by to pick it up. Julius Bennett has a reservation on 05/30/25, he had a package arrive for him today, it is in the back office. 4:30AM wakeup for 404. Monday through Friday.

Guest in #418 Jacob (815-529-9808) is expecting his luggage to be delivered by American Airlines by noon. Sydney Hilbrandt (409-571-7070) will be collecting the bag. It's a grey coloured roller bag. Tracking #881565937476 #206 guest wants breakfast to be included on the rate. He will be staying for 7 days so if it can be changed he can checkout and check-in with a different code. He will be down later. Front desk computers internet not working since midnight 0130 hours. There were two check-ins left. Audit not done yet. Checkouts noted in a sheet and few email addresses against rooms for receipt to be sent. Opera/Inbox/Blog - Not connecting. Brennon and Jeff aware and are looking into it. 4:30am wakeup for 404. Monday through Friday

 Cynthia Diggs is requesting an early check in tomorrow. 336 requesting a 12pm check out 5am for room 424 4:30am 404. Monday through Friday

 Quiet Night

 MAG Car Auction needs list of Conf numbers for rooms. send office@magauctiongroup.com Doris Patten was unable to pick up her car today due to weather stranding her in North Dakota. She will be picking it up tomorrow. 336: they are leaving a present for a friend at the front desk tomorrow morning. Renee Brown is their name. 424: wake up call at 5am

 No Shows: Bai, Jun (CRS 69739546) - IHG Rewards Night . Goyer, Keegan (CRS 44490677) - Payment Processed . Jorgensen, Taylor (CRS 23808150) - CC Declined .

slow night.

 No Shows: Briner, Christopher (CRN 84340012) - CC Declined . Vasquez, Juana (CRN 63174979) - Priceline.  CC Declined 448  moved to 449 ; they were complaining about noise from outside.

 wakeup call  Rm 434 @Brennon Cancel for Sunday Baseball Hoff RM 242 Brady RM 247 Johnson RM 239 Jackson RM 207 Bailey RM 240 Koethe RM 241 Groome Won't be coming till 3:05 Am Please do more Key Pockets.

Couple no shows last night, Linstedt was under Suburban Electric, and Johnson and Mowvray were both under Jehovah's witness, so they haven't been charged yet. Keller has been charged the no show fee. Brennon, you'll probably get a couple complaints from 337 and 437 about their TVs. I went up and wasn't able to fix it, seemed like an input problem between DirectTV and our TVs. Aileen had notes from last night as well.

445  moved to 223 because of pet.  Wake up Call RM 434 6AM 416 Checked out at 6pm 401 check out at 6pm 206 checked out at 6pm Man In Bar Named Richard Mike Barrows was kicked out of bar threatened to burn place down called non emergency.   @BRENNON RM209 Complained about Ants being everywhere, both Marin And Steven went to check saw nothing there. I offered to move guest but only pet rooms available for TQNN. also sent Clorox wipes for them because they refused to move rooms. Came down before leaving to dinner said that He'd talk to me when he returns. what ever that means.  Man in 209 Returned Asking what we were gonna do about the Ants. told him there wasnt much to do other then  change their room but only pet rooms available. Want to Speak to Brennon in morning. Again Marin And Steven saw no ants. ROOM 343 says they have a leak from the bathroom ceiling talked to marin he said  room above could be leaking from over filled tub. had matt go check it out. d...

 Packages in the back for James Livoni in 208

 *Columbia Care Services - was due to check out today - @ Brennon - Moved the date to 05/23 in order to complete audit. * #314 - Late check out at 1PM * 03 No shows  -   02 rooms - Johnson/Rosa CRS 83341270 and Mowvray/Laura CRS 81432353- Jehovah's Witness - Moved the date to 05/23 - Check with Tiffanie.  01 room Linsted /Thatcher  CRS 61686638 - Suburban Electric - Moved the date to                                   05/23 - Check with Tiffanie as was a No show yesterday too. * Youth Basketball team will be checking in by 1pm and they want all the rooms on the same floor preferably next to each other. 

 Guest left luggage in back till tomorrow around 10am will pick up. in closet. RM320 wants to Tip housekeeping that's in charge of their room for not entering but like they did the room? Kimberly Murphy was in RM 224 checked out this morning (907)529-4331 House Key and Car keys have Star Wars, Rogue prints.  Semi driver waiting to have gate open to park in back when lobby gets here. he's in RM 435 - Done

 James Livoni in 208 has a package in the office, he will stop by later to pick it up. Check out 215 after audit.

 * 06 No shows - 03 Vacant/Hold for Columbia Care Services                              02 Rooms Anderson/Saleena CRS64696941 and Fowler/Chenika CRS 64061874 -                                       Columbia Care Services - Both have alerts - Room will NO SHOW, but charge for                                       both  nights to PM room.                              01 Room Linstedt/Thatcher  CRS 61686638 - Suburban Electric - Moved the date to                                   05/22 * Oregon Judicial Department - Checkout was due yest...

 if a black coin is turned turned, it belongs to room 222.

 * When doing the cash count found 1 dollar which was torn, kept aside in the left side drawer.  * 03 No show for Columbia Care Services :-    02 rooms on Vacant/Hold - CRS 47570224 and CRS 82654816   01 room for  McGinnis/Bri  CRS 28413198 - Has an Alert -Room will NO SHOW, but charge for both       nights to PM room! @ Brennon - I have not charged the No show yet. - Check with Tiffanie. *  As per Alex blog - 2pm late check out for room 328 ...... guest due to check out on 05/22

 2pm late check out for room 328  205 has bed bugs 236 5am wake up call

  No Shows: Ecker, Steve (CRS 42607804) - Rewards Night Ecker, Steve (CRS 46224613) - Rewards Night Genske, Chris (CRS 26772050) - Suburban Electric Wilmot, Amber (CRS 69090546) OR Judicial Dept.

 Amber Wilmont will be a no show. 435: requesting stayover service 236: 5am wake up call

 *Guest will pick up luggage on cart in back hallway between 5-5:30pm *Garrett Guymon, rm 347, needs to check back in

 1 No Show, no CC on file Quiet Night

 Tammy Sherrard Will be arriving after 11pm Thach Janna made another reservation as her Card has a 1000 limit and was able to check in with a lower price she found. she tried to cancel the outstanding reservation with booking.com Johnathan James in rm 436 has trailer under carport. he was worried as his whole life is in trailer and jeep. @Brennon ODOT REGION 3 Breanne Senger (541) 267-4761 regarding Jeremy Snively reservation CSV:84870164

 321 call and stated having bed bugs in room and bed bug bites, I put room out of order and moved guest they moved to 421 and 419 CLC coming in has a different name then on the website. Not sure why

  449  - Placed an order from Walmart that should be arriving between 0700-0900. She asked that we keep the items at the desk and call her room when it arrives. We're out of large envelopes for the Audit Packet.

 * Messenger/ Tyler  CRS 44668713 - SEG was a no show- Moved the date to today - Check with Tiffanie. * Gowland/Kevin CRS 87695273 - NLC had moved the date yesterday but was a no show again. NLC are checking out today so left the booking as a no show - Check with Tiffanie * #416 guest has left his laundry to be handed over to the laundry service person. Same kept at the back office. The laundry person will ask for Genske/Seth.

Tomorrow Maintenance wont be here till 10:30am  Sunday Brian will be here by 9:00pm  Wake up Call  RM 410 6:30 am RM 342 6:00 am RM 2:15 6:00am Stay over  service RM327 RM 339 RM428 If Anyone Finds a White rose earring  it belongs to RM 330 Guest in Rm 333 asking if housekeeping has found a blue tape measurer. was in rm 402 last week . cant check during day as he leaves before housekeeping is here and returns when they leave.  328 TOILET PAPER NEEDS TONIGHT When Matt gets here. 

 * Gowland/Kevin  CRS 87695273 from the NLC group was a No show - Moved the date to 16th - Check with Tiffanie. * Luurf/Alberta CRS 27834187  from the Grand Lodge of Oregon was a No show - Moved the date to 16th - Check with Tiffanie.  Rivera /Miguel CRS 27817409 from the Grand Lodge of Oregon was a No show - Could not move the   date as it gave a message - Sell limit for the block would be exceeded.  * #433 guest has left his laundry to be handed over to the laundry service person. Same kept at the back office.

 Wake up call  RM342 6:30 Am           RM 215 6:45AM  Late C/O Rm 329 12:00 * 01 No show - Waymire/Justine  CRS 43663190 - @ Brennon - booking was made yesterday itself. Guest came today but told her the reservation was a no show for yesterday will be calling to speak to Brennon - but I Did cancel it. Guest Gowland not coming in - Talk to Tiffanie.

 * #328 guest - Grand secretary from the Grand Lodge of Oregon came down and said there were no towels kept in her room. She checked all over but could not find any. I did give her the towels but she said to make sure they are replaced daily for her. Added her room on the list for service.  *#439 guest Carmona-Zimmer Elizabeth was told that she has a booking with us till 17th but could not find any booking from the ODJ dept. She has made a booking for the night, with her personal card. Will speak to her department tomorrow and come down to sort out the rate and further stay.  * # 435 guest called to complain that the sink in the room is leaking and requested for towels to place it under the sink. Mat did check and placed towels. The guest said he would like to move his room tomorrow and would come down for that. Maintenance slip filled for the same.  *# 423, #328 - Stay over service requested * 01 No show - Waymire/Justine  CRS 43663190 - @ Brennon - booking was...

333 requesting stayover service 428: requesting stayover service. also phone not working 339: requesting stayover service. 327: stayover service

 * # 227 guest has checked out early, she is due to check out tomorrow, it's an Expedia booking, check out in the system after audit tonight. 

 * # 216 guest checked came down at 1:30 pm with a video of bugs moving over the bed. He was very upset about it. I moved them to another room and marked that room out of service. * # 419 guest has booked for another night using his reward points and checking out on 05/15. He came down in the morning and rechecked in the same room  * #419, #434, #311 - Stay over service requested * # 334, # 210, #230 made bookings for another tonight, so checked them out and re checked them in the same rooms.  * # 418 guest Dalton/Orzel will have his girlfriend coming in later. He has added her name in the booking. Keys kept in the drawer.  *#423 guest Hurtado/Roberto called to inform that an Amazon parcel would be arriving by 11 for him and to keep it in the back office. He will collect it later. * 0 No shows.  * # 227 guest has checked out early, she is due to check out tomorrow, it's an Expedia booking, check out in the system after audit tonight. 

 3am wake yo ca11 rm 250 310 312 requesting stayover service 235: stayover service tomorrow 214: tv not working, sent matt up to fix it

 Andrew Belisle in 311 has an Amazon package in the back office, he will be by later today to pick it up. * There was a call from the Holiday Inn central team regarding the guest Ford/Billy CRS 41870353 from the Adult Ultimate Frisbee Tournament in June. Guest is booked from 06/20 - 06/22 , however the guest said it should be a week before that and wanted to speak to Tiffanie. @ Brennon - Please inform Tiffanie to call the guest.  *@ Brennon - Petersen/Loren  CRS 49002943 - from the Oregon Employment Department checked in 04/21 - 04/23 and was charged the normal rate. Guest wants the refund of the amount as it has to be on the Government rate. He was upset and said that whenever he has stayed here, there has always been some issue with his billing.  * # 217 is a B2B stay over , he is out and will be coming back by 4 to re check-in, his stuff is on the room.

 244 2 pods

 No Show: Kosich, Michael (CRS 63145411) - No CC on file . Quiet night

 Suburban Electric Company Owen Van Helvoirt came to check in had to change his reservation from 05/16/25 to 5/11/25 Check in. talk to Tiffani. Ivonne Lopez will be arriving late about 11:30pm requested shower chair. done.

 Todd Pease has a reservation ask if it is tax exempt if so give him a sheet to fill out and put it to 1.

  247  (Jeff) - Left a cooler and case of beer at the FD to be picked up in the morning. I placed it in the FD closet with a note on it. 1 No Show. Booking.com/Prepaid

 Kevin Hu Is the leader of tour in RM 249.decided to have party in lobby. was very calm.  Man in 440 extreme drunk peed himself idk where. Man in 443 very drunk as well was cut off from bar. kept coming to front desk and couldnt understand him too. Jeff stepped in. 

 * Kramer/Noah - SEG Group  CRS - 82403245 was a No show. @ Brennon - I moved the booking to today, please check with Tiffanie.  * 02 No shows -  Abjen/Robin  CRS 48198037- Booking .com Hotel Collect - As per the log he was supposed to come back but did not show up.  Ireland/Reilee -  CRS - 61988630 - CC processed * # 207 - Stay over service requested. * #402 guest mentioned at check out that the coffee maker in the room does not work. Maintenance slip filled.  * # 434 guest requested to extend his stay till tomorrow. Check out 05/11. 

 Spare Key For Brad Craft in Drawer for rm 319 Berenisse Palacios will have different people coming in for reservations paying with different cards. Have 4 rooms total.

Robin Ajben came in and didn't have enough for the room tax and deposit, he is going to his back and will be back later.  a lot of checkouts 101

* 01 SEG coupon missing - @ Brennon - The list from the system showed voucher No 5801 which was missing. Also, there was a voucher No 5821 in the handover which was not entered in the system.  * #215: 12pm check out * @ Brennon - Guest from # 251 Gonsalezbernal Lizbeth CRS 21487262( National Guard) checked out but later their supervisor called and said they would like to split the bill as they have done the same in the past. The accompany guest Smith/Karen would be calling and giving her CC details for half of the payment and the half  has to be refunded to Lizbeth. * # 217, # 322 - Late checkout at 1PM 

 quiet night.

244 would like stayover service tomorrow Andrew Kent has luggage in the back office, room 424 Dennis Myhrum left jeans in his room, they're in the back office, someone will be by to pick them up today

 * 01 No show - Forister/Matthew Lewis  CRS 88086605 - Payment processed. * @ Brennon - The one SEG coupon used for breakfast on 05/07 was put under PM # 9003 instead of #9030. The dinner were all correct. Checked with Rosalba this morning and she mentioned that Hector briefed them and now she is aware that it has to be #9030.  * # 207 - Stayover service requested *# 418 guest Van Helvoirt/Owen from the SEG group was due to check out on 05/11 and has another booking for 05/16, but the guest had to leave for another work so checked out today and would like to change the next booking for check-in on 05/11. Checked with Brennon and checked out the guest. @ Chris speak to Tiffanie if we can change his upcoming booking to 05/11. 

 213: complained that the shower wasn't cleaned thoroughly.  215: 12pm check out

* # 204 guest came down at 11:30 to extend her stay for another day. She will be checking out on 05/08 * Guest Benita/ Escalante from Oregon Head Start was booked for 05/07 - 05/09. She came in at 1130PM  and asked to make her stay 3 nights. Added another day and checked her in.  * 05 No shows -   County/Klamath  CRS - 21213211 - Oregon Head Start - Check with Tiffanie Herndon/Ron  CRS - 65453116  - Oregon Head Start - Check with Tiffanie Leuthhold/Carolmarie  CRS - 29746954  - Olympia Viaggi - Settlement against deposit Mccarthy/Mike  CRS - 84301079 - Olympia Viaggi  - Settlement against deposit Rinehart/Miranda  CRS 67558953 - Government - As per the blog Chris said guest will come early on 7th, tried changing date before audit to 05/07 but did not go through. No show not charged @ Chris - Reinstate the booking if the guest comes in.  *@ Brennon - Tax sheets completed.

 434: requesting stayover service. needs fresh towels and coffee and just the room cleaned up. 210 has a 12pm late check out

Rinehart arriving today, would like a pack and play in their room, also may not be arriving until early in the morning on the 7th Steve Hammond and Matt Wood were both noshows last night but are checking in today per Brennan. They both need reg cards signed. Hammond has a bag in the back, his reg card is on top of it, Wood's is at the front desk

  No Shows: All Payments Processed Brady, Matthew (CRS 25703658) - Priceline. Hammond, Steve (CRS 46854880) - Priceline Hammond, Steve (CRS 83700167) - Priceline Jackson, Luke (CRS 67991384) - Expedia Wood, Matt (CRS 69973174) - Olympia Viaggi (prepaid) 322  - Picked up his icepack. Quiet Night.

 205 under Michael Murray 617-637-2988 called and claimed to have gotten bedbugs from their stay here. Need to get room looked that. need more detergent pods James from room 322 left an icepack in the freezer in the maintenance room. they will be picking it up tomorrow morning. 217: leaving their truck under the overpass things front door. also, they have a 12pm late check out

 *Rm 428 that had it for quince last weekend called, asking if stuff to wrap gifts was left in the room, did not find that, but there is a blue plastic bag with clothes and shoes in it. Tried to call her back, but number didn't work. *Rm 307 missed his reservation yesterday, said he called and spoke to someone to let us know his flight got delayed, but he doesn't know who he spoke to. He was originally suppose to check out on Thurs, but we are now sold out on Wed. Please look and see if we can get our member extend for Wed night. 

  1 No Show: Bingham, Lloyd (CRS 45114756) - Payment Processed! Quiet Night.

 Room Move 413 was dirty carpet and shower had old towels in there. now in RM406 Suburban Electric Extend room 425 to the 7th in same room once spoken with Tiffani. Rm 402 extend to the 8th  Group Under Elizabeth Stickle Should be checking out the 6th Speak with Tiffani about it.

 NOTHING!!!!!!!!

  236  - Kurig was not working. I swapped with 235  and then put 235 OOO. Missing 6 Breakfast Vouchers/Receipts No Shows: Davis, Kenny - Suburban Electric Gomez, Jonathan - OANG Johnson, Travis -  Suburban Electric Kramer, Noah -  Suburban Electric Reese, Keith -  Suburban Electric

12pm late check outs: 419, 421 and 423 236 coffee maker not working

 Suburban Electric Vouchers at desk. Have them present there name and give them the voucher (green)    Suburban Electric had a few no shows last night I set them for tonight. If they come let them have the voucher for tonight.  428 is out of order for quince "Government" phone was found in the parking lot

* # 236 - Late checkout requested at 1PM

 450 would like stayover service 5/3

 * # 218 guest came down post check-in and informed that she found the bed with hair and the room was not to clean. She requested to be moved so changed her room to # 215. The status of #218 is marked as Dirty, to change the sheets.  * 01 No show Ellen Skylark/Alex  CRS - 81750525 - Booking.com - Settlement against deposit * #410 - Stay over service requested.

 229 would like stayover service anytime this week, they'll be out of the room for around five days Larry Linnenburger says he wont be checking in till about 2-2:30am RM 218 Allison Knight says she doesn't want anyone to know Shes here.  Late C/O 1:00pm Rm 431,338,205,202 Stayover service 229, 411,237

229 would like stayover service anytime this week, they'll be out of the room for around five days 403 check out after audit EWU group is already checked in and keys are made, keys, rooming list and breakfast vouchers are all at the front desk