Holiday Inn Salem

 RM 441 Had some stuff stolen from truck told them its okay to park under carport as they were afraid more stuff would be stolen. Late C/O RM 434 12pm RM 246 2pm will be coming down to talk to manager about a 7pm checkout or reserving for another day.  quiet slow day.

 433 had a death in the family, he had to leave if booking.com calls tell them to cancel the rest of the stay 226 is out of order until Friday there is a crack in the shower moved guest to room 228 with an upgrade for the inconvenience

 0 No Shows! Quiet Night.

 Key for Mike Cloud In Drawer.     Mr. Allen Michael Has 3 rooms  3rd room wasn't ready. I did call him around 5 to tell him room 210 is ready and key is down stairs with paper work but hasn't come down for key. ?

 CLC truck in back he will want the gate open at midnight Glenda Cloud has some bags in the closet

 245 called around 11:30 warning of a man named Mark in a blue shirt that was very intoxicated harassing them and asking to not let him in. I stopped the man in the lobby and he was VERY drunk. security showed up and he ran off. Customer from 245 later came down and handed me his car keys and said he would be by in the morning to pick them up. they are in the till Abigail Trahan CRS 87094538 Third party reservation card declined Adam Wojciechowski CRS 44411442 Checked out earlier than expected. third party reservation with deposit already paid. was not able to check out the reservation Stayovers: 342, 443 No Shows: Elizabeth Gilkey CRS 86742879 David Orsatti CRS 48294010    

 Room Moves 313 to 426 smell  416 to 420 smell Stayover  421 Late C/O 434 Wake up call 414 6am Matthew Greene  in room  329  has a package in the office. called no answer to the room.  423  checked out early today and left a couple items in the room. If the guy that is in charge of those group of rooms asks for it  (450) , it's in the office. NOTE KWEN KEEP SELLING OUT!!   if another comes in call and tell them all we have a a XEXN Suite. A couple came in today looking for a room, the woman's name was McKendra. She said they were with Shawn, and that he was going to be booking a room for them. Management let them know we couldn't do that, and that they would need to make their own reservation. They wanted to pay in cash, and left to go put money on their card. Per management, any team member rooms must be checked in by the team member making the reservation.

There is a package for Augus Reyero in the office, I don't see a reservation under that name, so keep an eye out if it comes through. Matthew Greene in room 329 has a package in the office. 423 checked out early today and left a couple items in the room. If the guy that is in charge of those group of rooms asks for it (450) , it's in the office. A couple came in today looking for a room, the woman's name was McKendra. She said they were with Shawn, and that he was going to be booking a room for them. Management let them know we couldn't do that, and that they would need to make their own reservation. They wanted to pay in cash, and left to go put money on their card. Per management, any team member rooms must be checked in by the team member making the reservation.

 Left till is short $5 328 1pm late checkout Tim Summers Third party reservation CRS 26811616 card declined on deposit No Shows : Melody Beck CRS 29856334 Sara Cole CRS 63537577 Card Declined Alex Sisneros CRS 89700825 No Post

 325 requesting stayover service and cleaning 233 needs their room cleaned tomorrow 214: is expecting mail tomorrow or Saturday. call guest as soon as it arrives 414: 5am wake up call. 408 has two grills and need to store them in the Klamath Lake room for the night. they will be taking it first thing in the morning an Asia is picking up keys for room 450. it is at the front desk

423 has a dog in their room. There is a pack n play for Rebecca Mayfield in room 240 , if she changes rooms before she checks in, just make sure it gets moved to the new room. Nancy Williams has two bags in the back office.

 438 noon check out.  419 Lynda Long has two back to back reservations. wanted to know if she could just combine them into one reservation.  Keith Greene CRS 66656408 Wants to talk to someone about the deposit not being refund. 346 stayover service

230 checked out today and complained that they asked for housekeeping service and never received it. 443  is requesting stayover service today, they say they requested it yesterday and didn't receive it. The 2 no-shows from last night under Dustin Schirm have been reinstated, they'll stop by the front desk to check-in. 405 has been moved to room 428 per Brennon. Matthew Greene in 329 has one package in the office and more may arrive. They will be down to pick them up tonight. 237 is a CLC room, but it looks like he has two dogs in his room. There is a housekeeping tip in the left drawer at the end of the desk, but it has no name, room number, or date.

 437 Late check out No Shows :     Dustin Schirm CRS 87679536 and CRS 47623378     Krista Valentine CRS 82979008 Card declined RM 405 is upset that they reserved a suite and one was not available and also claims that someone told them that we had complimentary breakfast. She will be coming down later today to speak to a manager. 

217: room wasn't cleaned well. there was a stain at the wall and hair in the bathroom. do better. 318: 6:30am wake up call 345: clean room tomorrow 417: needs cleaning tomorrow 334: NEEDS CLEANING TOMORROW 443: NEEDS TO BE CLEANED TOMORROW. DO BETTER. Left Till has 31 dollars.

350 already got their keys for their B2B reservation 420 also had a B2B reservation, they got their keys as well Eddie Plourde has one bag waiting for him in the office Nadav Heskiel has one package in the office

  0 No Shows! 350  - B2B reservation. I already Checked them Out/Back In. They'll come down later this morning to get their Key Cards updated.

 Adam Beasley cancled his reservation through booking.com but they failed to cancel it properly and is requesting a refund. he has a no show for room 409 on 08/19/25. Conf#: 89869853 208 and 349: HOUSEKEEPING SCREWED UP AGAIN. ROOM STILL AINT CLEAN. they need to be cleaned 414: 5am wake up call 236: 7am wake up call we need more razors for guests

  No Shows: Little, Lashay (CRS 65256295) - CC Declined . Ogden, Rachel (CRS 64069054) - Priceline . Quiet Night

 246 wants a 1pm late check out 208 NEEDS TO GET THIER ROOM CLEANED TOMORROW. THEY HAVE GONE SEVERAL DAYS WITH NO STAYOVER SERVICE DESPITE REQUESTING IT. GET IT DONE TOMORROW. 450: needs stayover service 349: NEEDS STAYOVER SERVICE. NEEDS A CHANGE OF SHEETS AS WELL 414: 5am wake up call 349: needs stayover service tomorrow 428: needs stayover service after 11am (back to back stayover) 451, 449: requesting 12pm late check out

  No Shows: Eskuri, Neil (CRS 42376583) - Expedia.com Reynoso, Santiago (CRS 88199728) - CLC DB Quiet Night.

420 is requesting stayover service 328 2PM late checkout The room in 249 WAS under Jennifer Ackley! They came down to get their keys remade and I verified it with them! Randi Wilson is the owner of the wallet in the left drawer, she would like someone to call her in the morning about how she can get it sent to her, she is willing to pay for shipping. Her number is 480-388-2338 428 complained that they requested stayover service today and didn't receive it

 We need to find out who is in room 249!!! Kyle Lang or Jennifer Ackley. Both of the phone number not working on file. Call up through the night to see if someone answers and ask them. Yes we may look dumb.  I BELIEVE THIS IS SOLVED!! I have deactivated the keys to the room when they come back to get knew keys ask name and check ID!  228 left a wallet type thing it is in till

 Late Checkouts:     419 2 pm Stayovers:     443, 342, 428 No Shows:     Kyle Lang CRS 85130205 and 42674525

 Room Move 340 to 223 needed pet room Late C/O 12PM RM240 2PM RMS 227,228,235,404 Stayover Service RM 324 And 439 Housekeeping Complaints About Sheets not being changed. Toilets not being cleaned. Not enough towels washed. Guests upset about no Towels. " Steven needs a bonus because for the 4th day in a row I had to have him go up and clean up something housekeeping failed to do and he needs the recognition. " Saw this Note from Alex And I Extremely Agree! Not just today but every shift  he works and I'm here I see him go above and beyond for guests. RM 448 added pet fee to room will come and charge different card for pet fee.   Rm 207 called about extending room but its a Priceline told them they would have to make a new reservation and then let us know so we put it as a back to back and they will have to re check in.  

Carol Moyer is arriving tonight, she has two bags waiting in the back office. 238 would like to move to a TWEN if one becomes available.

 James Crymes CRS 26679404 Expedia called to cancel and requested refund due to medical emergency

305: 1:30 pm late check out 247: 12pm late check out  Steve needs a bonus because for the 4th day in a row I had to have him go up and clean up something housekeeping failed to do and he needs the recognition. Michael Remmy checking in at 1-1:30 am 312: requestin daily stayover service 322 needs to be moved to a double queen tomorrow 428: requesting stayover service. CHANGE COMFTER AND SHEETS 411: requesting stayover service 340: requesting early check out, is hotel collect

347 would like stayover service every day, they check out 8/23 318 would like stayover service every other day, starting today. So 8/21,8/23,8/25. Check out 8/26 Kimberly Bryant in 208 has two packages in the office Per Sales, let's use all the old breakfast vouchers before we start using the new ones. 313 would like to move to room 325, they will be back down around 4 to check if it's ready.

 Quiet night no notes

 450 and 444: Requesting stayover service guest paid with cash for soda. i covered it. 414 left a envelope for fair passes for Ben and Lindsey Kokkeler to pick up in the morning

Paul Felgentraeger has 3 bags held in the back office  -Picked up Sergio Gonzalez has 1 bag held in the back office  -Picked up Nadav Heskiel is arriving tomorrow, he had a shipment of about 25 packages arrive today, very odd. We weren't able to get ahold of him, so Taslima had it put in the steakhouse. If we are able to reach him, she would like us to preassign him a room, and have the items brought up there. Chris Patterson is in room 318 and has a package waiting for him in the office. Dennis Hofer in 434 is checked into the second part of his reservation, but I forgot to get an incidental card from him. I already spoke to him, and he will be coming down to give it to us shortly.

 No Shows     Adam Beasley CRS 89869853

 444 is requesting stayover service Pierce College: requesting 12pm late check out. brennon okayed it 2nd floor only older man paid 5 dollars for water bottle in cash, I took care of it. 423: keeping their car with stuff under the overpass. they are moving

* WE ARE SOLD OUT TONIGHT!!! No matter what the calendar and new reservation says. It shows we have 10 tqnn's but we do not. There is an overbooking reservation for a KWEN, audit please cancel right before you run the audit. Thank you!   *Also, because opera glitch, when reservations called this morning for Kristen Lindell Bonnici, we thought we had tqnn's, we didn't so I put her in a XKLN 327 at no additional charge because it was a system issue.

  No Shows: Swinford, Philip (CRS 28307570) - Payment Processed .

 209: requesting a printed list of college pierce rooms Also the College Pierce rooms had an extra room they didn't need RM 247

  0 No Shows! 202 - Called to report suspicious activity in the West Stairwell. He said there were a bunch of "crack heads" up to something. They scattered when he went in the stairwell. I notified security. They checked the stairwell and didn't find anyone still there.

 Daniel Fraga Requests only keys be made for him. If you don't know what he looks like, ask for ID.  Groome Travelers David & Linda Birse # (760) 519-2259  Lost Backpack Gray W/ Black Accents should have Computer inside. Said they will be calling police to check camera. they seemed to think someone from hotel took it. We Checked found nothing. RM 413 Sus on Smoking in room LOBBY IN COMING IN LATE Vincent?

  No Shows: Busko, Patrick (CRS 88436550) - Hotels.com Lewis, Anna (CRS 87273919) - Expedia.com Mulleavy, Chris (CRS 26865666) - Booking.com Walker, Mike (CRS 24393561) - Expedia.com 

     Quick Notes   426 Nude creepy Guy. I extended him. Don't bother the room, let security know 413 Smoking in the room, Sus     Carport Rm 208 Has truck and trailer under carport LOTs of stuff that could be stolen off of truck. RM420 Black Truck as well.   Late C/O RM 427 1PM Apple Charger found in hallway down stair in coupon drawer

 426- Nude creepy Guy. I extended him. Don't bother the room  let security know  413 Smoking in the room, Sus

 Jordan Kuykendall CRS 85923167 for 08-16-25. Third party through priceline, card declined  Customers complained of strong marijuana smell on fourth floor No Shows      Michelle Bright CRS 216251125 No Post     Adiel Campos CRS 47250409 And CRS 64919797 Card declined on both

 Room moves 218 to 236 old room smells of pee Crazy Night  Cops were called for 328 Lisa Volk she comes often. guests were concerned for her, so they called the cops.   We need to make sure if we talk to guest and we're going to move things around or change a reservation it is done or written down, so it's not forgotten. Third Parties should not be moved on dates. If a Room has a back-to-back make sure we make new keys and give them new keys once checked in again.  Make Sure to just write all notes that are needed for next shift.  Red Toyota Van in Parking lot with hazards on but couldn't find RM so will probably be dead by morning.  RM318 requested Late check out 2pm Will be down to talk to manager for even later check out.   Overall, really busy and Tiring night.  10:45pm someone took 2 waters and left upstairs i believe check cameras to charge her.  Have Lobby open up Gate for the Truck

 Anthony Graham rm 203 was checked in by a family member last night, they will be arriving around 7 to get their keys. 

For Bennon PRICELINE reservation : Esem Flaisek CRS NO. 20770110 Salh Mandeep Crs no . 68893606 will be calling in to talk to Manager about Billing. guest from Wedding. ROOM 204 SAYS SOMEONE WALKED IN THEIR ROOM AT Appox:10:40pm remade new keys for guest. wants to see cameras Room Move 338 to 438 ants found in room  Wake up Call 328 5AM Late C/O 403 12PM 326 parked car under carport concerns for break in . Glady Pamiloza Arriving at 12-1AM

 Esem Flaisek CRS 20770110 Third party reservation through Priceline did not send us VC 444 and 446 late check out at 2:00 possibly.  Security found a white chevy sedan with it's trunk open ajar and some contents hanging out. checking through the bucket it does not appear to belong to someone staying in the hotel

 406: 2pm late check out 214: is requesting to leave their luggage at the front desk when they leave tomorrow to pick up at 1pm. I told them they would have to ask A-Shift if it's okay. Older woman paid for soda with cash. she was very old and I accepted the cash and paid for it with my card. it was exactly 4 dollars. 328: 5am wake up call

 Rm 223 forgot their handicap placard, I gave them permission to park in a handicap spot, Vehicle BMW 530i 9AGV284

 218: requesting a 2pm late check out. 325: 5am wake up call

 *Rm 434 Larry Roberts next to check back in as he was a B2B.

  No Show: Walsh, Robert  (CRS 22643227) - CLC Lodging Quiet Night

There are people doing drugs in the back parking lot last night. Have Security check it more frequently on the right hand side where you can drive towards the back. Possibly rm 220 Sales Office: wants a conference room for 7 to 8 people in the morning, Michael Cross PH# 503-805-5226 Phill Schuster came back 2 days early, is requesting $26 Dollars back since he didn't leave his car here for two more nights. 218: requesting 1pm late check out 250: stayover service with fresh sheets. 434: requesting stayover service daily 328: 5am wake up call

 *Rm 449 Rick Breeden needs to check back in. *Breakfast ticket for Rm 324 on right computer.

  0 No Shows! Left-side cash drawer is under by $9.25 and Right-side drawer is over by $10.

Quiet night lady checking out at 3 am will ask you to send folio to email on file.  RM 218 1PM check out girl in this room is a handful. requests to talk to manager about her application. 

 Security said they smelled cigarette smoke in the West Side stairwell around the 3rd floor. No Shows: Bridge, Tara  (CRS 67844516) - Booking.com/Pre-Paid Revenig, Conrad  (CRS 82414049) - Booking.com/Pre-Paid Smith, Hunter  (CRS 45561812) - Priceline/Pre-Paid

Room Move RM 233 to 401 Pet smell/ Allergic RM 346 to 424 Odor in room Wakeup Call 323 @715am Late C/O RM 336 Stayover Service 437 248

 an ambulance arrived to pick up the guest in room 345. They did not inform me what happened but I am hoping things turn out alright 329: tv not working The guest in room 439 did not understand how free breakfast worked and I tried explaining it to them several times. I gave up and told the restaurant to give them one free kids meal. We need to be better at explaining how free breakfast. I've lost count how many times i had to explain how the free breakfast worked and I think we need a refresher 438: stayover service tomorrow. 231: stayed in their room till noon 215 lost SD card adaptor

 Both registers are short $5 Received several noise complaints from 323, Wendi Montoya, CRS 40431192, letting their child run around all night, as well as an issue where they let their child flood the bathtub which caused leaking down into 223. Customer unplugged their phone in the room and did not seem to correct after being asked to do so, or quiet their child.  Security found cigarette butts in the stairwell on the west side of the building (restaurant side), may want to check that the door to the stairwell is properly being shut  Ema Morfin will be arriving in the morning to grab a key for room 233 No Shows:      Lee Krohn CRS 42190881     Siva Tang CRS 61868304 No Post      Siva Tang CRS 44825136 No Post

242 requesting stayover service tomorrow 327 requesting fresh towels tomorrow 235 thinks they left a black bag in their room, please call 951-505-7891 if found 202 thinks they left a MacBook charger in their room, if found, please call 512-954-0143 Yesenia Lopez will be arriving late, around 2AM

Kenneth Long checked out of rm 220 and thinks they left a phone behind. call if found at 253-720-3137

 403 late check out at noon

 Moved rooms 445 to 419 said they saw bugs had steven check it out.  housekeeping was awful on second room too, guest decided to leave.  312 to 326 remote wasn't working for room gave another one and still not working so moved rooms. Someone from the Conference Lost Wallet it's in Drawer Wakeup Call RM 214 7:00 AM RM328 5:00AM Have Lobby go check room 312 no one should be in there.

 Ester Crisostomo CRS 81532523 Third party card declined when trying to set them up  No Show, Holly Clayton CRS 45195836 

 330; Requesting stayover service 336: requesting stayover service 328: 5am wake up call

Linnet Ohanlon will be coming by the desk to pick up the key for room 250. She has been added onto the reservation. Christine Ahaiwe will be checking in today, she has a suitcase waiting in the back office.  Has been picked up

Ajay Munilla CRS 20973635 was never checked out. they're card is also declining, which was preventing me from checking them out. I set them to CASH so I could run audit, but their account will need to be corrected, I did keep their card on file for the reservation.  No shows     Patricia Hernadez CRS 48887881   No Post     Zsole Munoz CRS 22381314 Card declined

 250: Needs to be cleaned tomorrow!!! A different person will be going into that room under the red cross. 328: 5am wake up call

Mary Gutierrez in 306 did end up arriving in the morning, they ended up moving to room 325 The left till is over by $1

  No Shows: Ballenger, Marie A  (CRS 48762509) - Payment Processed Perez, Victor  (CRS 40260195) - No CC on file . Gutterez, Mary  (CRS 21713577) - Comments on reservation noted that they would likely be arriving after the Audit was run, so I checked them into RM 306 before running the Audit. However, as of 0600 they have not shown up.

328: 5am wake up call

 No Show: K, Hema (CRS 25132345) - Booking: Hotel Collect. Payment Processed. Quiet Night

Inderjit Daughter Wedding  Jasuir Dhillion RM 407 checking out at 5pm . Reservation says personal pay. upset about price of stay. asked for print out gave to him. RM 419 OUT AT 8PM RM 445 says they aren't checking out till 4pm some other the room that they left were cracked open not closed all the way till Brandon noticed and closed rooms Wake up call RM 328 5:00am

  No Shows: Berg, Kalee (CRS 88724839) - OANG - No Post Chavez, Daniel (CRS 69879169) - OANG - No Post Daniel, Hannah (CRS 85104963) - OANG - No Post Inderjit Wedding (No Post): Sidhu, Jeetah Singh, Inderjit (x2) Singh, Lovish Singh, Parminder Kandola, Hardeep

 Rooms 411 414 420 449 CHECKED OUT AT 5PM Guest who left yesterday RM 409 forgot their memory foam pillow with blue flowers on it. Keys for Corook Joselito in drawer along with reg card. Person who paid for room was in a rush name of guest is Johnathon Gomez Guests from the St. Vincent block want email receipts at check out as a lot of them won't make it back to hotel. The ones that have emails attached at least.  Melquiades Mercado Garibay is in room 327 suite and Alex Zaffagini is in room 330 that's supposed to be for Mr. Mercado so sorry my mistake .

 All  quite

 Wedding Guests are not to be put on NO SHOW, move date to tomorrow. OANG reservations also move to next day it's they don't show. Complaints at pool about wedding guest stripping down to underwear. Maintenace saw one men got naked and rinse off. 

There is a CLC reservation for Evan Hansen tonight that was canceled. Just a heads up in case he still shows up. Leah Torres keeps calling about her card being held for the wrong amount. She is very confrontational and demands to speak to either Brennon or a manager higher than him. Brennon is aware that she is going to be calling again.