Holiday Inn Salem

 No Shows: Langimeo, Terrellee (CRS 60587615) - Pre-Paid (Booking.com) Nobody showed up for the Lobby shift (Again) 210 called to the desk around midnight saying they could hear the guest in 211  and that they sounded like they were in distress. I checked on the guest in 211 and she said that she had been having a bad nightmare. No further issues. Salem PD shows up @ 0720. They had a report of a car in the parking lot being broken into. Car belongs to Josh Rowe in 334 . I called him down to talk to the Police Officer. The officer may need access to security cameras. 

Stay over 227 wasn't done the night Prior PLEASE DO! Wakeup call  Rm 412 5AM  Room Move 209 to 441 diff location 206 to 401 Diff location 319 to 419 ajointing room 321 to 421 Bed broken  320 to 414 was with ajointing family 334 to 218 Told me after checking in they have a dog. Notes  Family in Adjoined room wants compensation or discount because they had to move rooms due to bed breaking.  They said they didn't break it and were just laying on it and it broke down.  said checked in around 4 and said bed broke around 7 Rm 309 and 305 checked out early Ana Cramer Rose is A Comp room for Taz Marin is in RM425

Quiet night. 0 No Shows.

 A wallet was left for Jennifer Wolf in 309, it is in the left cash drawer   Picked up 227 would like stayover service tomorrow 2 hold rooms, cancel before audit Also John, check Brennon's notes from this morning, might be relevant tonight Sold out, all check ins are in, have a good night!

 Shayla Humphries had a reservation for yesterday and hadn't known about it. It had gone to no-show and we are sold out tonight. She was upset because she had prepaid for it and was not notified, I told her unfortunately it falls on her. She is held accountable to make sure you travel dates are correct. She was Very unhappy and said she will call corporate and complain.  Michelle Parahniuk in room 434 checked in and out stating the room was to high and was promised to be on the ground floor. WE HAVE no rooms on first floor . She wanted a full refund for the room and i told her no. She left then came back in and stated if she's paying no one had better be in the room at 12 am as she will be in there to check. She called it a "double dipping" and said it will not be tolerated. She also grabbed everyone's card on the wall and she we will be hear from her lawyer due to her medical condition and not accommodating her lower.  Quince tonight goes until 12am they have the...

 Left elevator is out of order. It appears to be stuck on the third floor 330, 434, 402, 404 all reserved under the same person, requested late check out for 12pm.   Rm 203 requested stay over service, bed closest to the door needs sheets replaced. 

 Cancel Hold Reservations. 217 said they left free stuff in room.  Key for 315 in drawer for Patrcia Cook  Chad Hustad Will be calling Brennon very upset with his family about rooms not being adjusted and dates changed. Rm 312 has a dog that's been barking all day I put charge to room as we weren't aware of dog. lots of complaints from 310. Please do Key Pockets . I tried to do alot but kept using them.  4 boxes in the back will be picked up by Zach Issa in Am.

 237 moved to 235 due to dirty bed sheets 436 and 444 booked a new reservation to stay an additional day, I added the room to his new reservation as he just wants to keep the same room. Maria Logan CRS no 22877183 stayed with us on 12/26/2024 and states that she didn't get points for her stay, would like someone to correct and called her back. (541)841-2196

 The room that was moved from 307 to 445 last night came down this morning to check out of both rooms. Housekeeping said they were still in the original room, and the guests seemed to be under the impression they had two rooms, however they only had one reservation Renee Jenkins # 64773911 checked out of 330 this morning, and it looks like the routing wasn't set up, so her personal card was charged Yasmine Wildman checked out of room 403 today and showed me some pictures of her room. She complained that it hadn't been cleaned well at all and would like a manager to call them. Her number is 541-786-9653

 410: 2pm late check out 231: 12pm late check out 307: reqestuing housekeeping after 11am 503-884-2889 Maria Preciado to book something with catering. Can I get a second pair of hands for days like Thursday, Friday and saturday? I had SO MANY walk ins and last minute reservations. I started with 50 reservations today and it ballooned to 90. And yesterday it was 20 and went up to 80 today was very stressful 237 said it looks like their bed was stepped on or has bed bugs, need someone to come look at it

 307 moved to 445. Occupant in room above them was making noise, even after calling room to be quiet. Customer requested to just be moved to a different room.  219 Had to reinstate third party booking after audit. System kept trying to charge them 254 for deposit, even though payment had been made and deposit was only set for 100 433 Lost iPhone with clear case.

 420: checked out on 06/02/2025 left behind a purple shirt. call 360-551-3954 if found

Elizabeth Cronen will be arriving today, per Brennon, she is okay to use her work ID/photo of ID/Debit card in her name to check in. Sybil Hebb checked out of room 216 and left an ID badge in her room. I left a message but haven't heard back from her yet. Annie Hunt is in room 249, she originally requested a late check out, and then afterwards said she was making a new reservation for tonight and needed to put money on her card for the incidentals. I haven't heard back or seen from her since, so as of 2PM, I will be letting her know she needs to leave. UPDATE: She has paid for her next night, however she still has Jeff's jumper cables. He asked if we would please keep an eye out and remind her.

349 - Complained that their room had not been properly cleaned before their check in. States the shower was covered in hair 337 - Customer complained about old food being left in fridge from previous occupant.

 No Shows: Williams, Thomas (CRS 84549338) - CC Declined . 439  - Complained that they had requested Stay-Over service, but the room hadn't been touched when they returned.

327 is requesting stayover service everyday 415: 12pm late check out 419 and 421: need a 11:30am check out

 *Rm 442 c/o today, was wanting to not be charged for 1st night due to bb's in first room, but was a prepaid expedia stay. Wants Brennon to call her back. *Someone will be dropping off key packets between 3-5pm, just save them unless needed. We have some ordered.

No Shows:     -Kimberly Jackson 42859062   Late Check Outs:     - Rm 343 for 1:00PM

 Room Move rm 414 to 413 guest said room was not done Rm 440 to 431 Again Complaint about smoke smell in this room  Rm 351 to 419 Smells of smoke Guest in 307 Asked to Park in Handicap as they have a relative that needs it. Stay over service 231 228 Late C/o Rm307 2pm

 Floria has 2 rooms tonight, they had wanted connected room however we don't have king to king connecting tonight, I moved one to a TQNN double queen so the can connect, I have assigned 315 and 317 205 moved to 442 bugs in room. Me and Bryan went up and didn't see anything. Woman called and stated her son runaway and wanted to know if he checked in here. I told her We don't check in minors and I would check in with the staff last night. She will call back. Very strange and eerie call. Tobin of Toby green shirt and camo shorts.

No-Shows Epting - OR Meat Goat Producers Group Jackson - No show fee charged Morris - No show fee charged Tip left for room 240 ($5), dropped in safe as per instructions

Late C/O 12PM Rm 417 12PM Rm 328 1PM Rm 451 Complaints😥 Rm 440 Was very upset we didn't have another room available for them as their room smells of heavy Smoke Wants discount as no other rooms available. Will come down and talk to manager in AM Rm 242 Ask for Housekeeping to be more thorough in cleaning rooms as they found Tabacco chew, and spit can under bed and asked what's wrong with Wi-Fi? because none of their devices would work with internet. maybe something blocking the signal?? Rm 245 This Guest has called today to the desk and yesterday to fix their Keurig or a new one. nothing was ever replaced, and nothing fixed. They came and plopped their Keurig at the front desk.  

 321 and 319 12pm c/o 440: 1pm  c/o 402: no stayover service

 Rm409 to charge room for $20 point reward Rm 403will do the Same Late C/O  RM323 sorry I had already told them yes for 2pm check out they said might leave earlier.

245: coffee maker is acting up 421: was charged extra because his room accidentally booked 4 people when it was really two. 443: garbage and towels service today 237: Lost their ID, they are Giorjio Frazer. If found, call 971-304-1954 420: trash and towels 210: Out of Order, tv not working

  No Shows: Ghazi, Alii (CRS 47044175) - Olympia Viaggi: Pre-paid; Negative balance. Robinson, Charles (CRS 42961567) - No Post Grapevine Interpreting (CRS 61628254) and (CRS 20383212) - No Post

Stay over 318 210 Wakeup call RM451 5:00am

Lalsidig rm 333 and 326 were checked in yesterday but their reservations are not showing up anywhere in the software. Alex noted that "238 and 245: requesting a 2pm late check out." He indicated that he told them he couldn't promise a late check-out. We didn't put it on the Late Checkout sheet because we didn't think there are enough check-outs today to justify it.

Call Double Tree tomorrow to pay for Juaquin Rodrigues in room 203 229: 6am wake up call Room 240 will bring back their old keys, they are moving to 245 238 and 245: requesting a 2pm late check out 333: requesting a blanket.

 *Rm 321 12pm c/o tomorrow the 12th

 No Shows    - Adams, Aaron 67186623 CC declined    - Karl, Maggie 21983458

 431 Stayover service

  No Shows: Garcia, Oscar (CRS 28811971) - No CC on File . Jiang, Delin (CRS 63006720) - Expedia Pre-Paid . 217  and 219  extended until 06/10.

 Noshows Yates (63715251) OANG Leon (24002400) Employee rate

Guest Johnathon Gomez (Army) will Arrive tomorrow Rm 251 key in drawer Daniel Chavez rm 223 keys in drawer Ontiveros Emmanuel Arriving at 12am or alittle later flight delayed.  Late C/O 420 231 1pm 201 12pm Stayover 210 421 Rm 417 platinum member Wants points on account but keep getting error message.

 Lumberjacks DO NOT HAVE Breakfast Vouchers, some don't have cards on the reservation get cc for the guest at check in

No-shows Bevan (29090894) MAG Le Bard (48128130) OANG Long (40337603) Noshow fee charged Long (25186477) Noshow fee charged Room 439 Buttimer has a package coming, he's not sure when it will arrive, but when it does, just hold it and he will be by to pick it up. Copied from last shift: Guest Johnathon Gomez (Army) will Arrive tomorrow Rm 251 key in drawer Daniel Chavez rm 223 key in drawer Room 440 Housekeeper Elina  Room was dirty had 3 cans of beer filled with cigarettes very stained sheets Odor was bad in room buds filters found on ground under bed

 Guest Johnathon Gomez (Army) will Arrive tomorrow Rm 251 key in drawer Daniel Chavez rm 223 key in drawer Cancel hold on TQNN and KNGN before audit Late Arrivals Kody Bennett RM 318 won't be here till 1am Marcos Chavez RM 350 late around 3am Room 440 Housekeeper Elina  Room was dirty had 3 cans of beer filled with cigarettes very stained sheets Odor was bad in room buds filters found on ground under bed. s

402  - Checked in around 10pm and left before midnight. He inquired about a refund & I advised him that I wasn't authorized to issue a refund and that he should call Brennan in the morning to discuss the situation. No Shows : Robbins, Robert (CRS 22767898) - Priceline. 

 238: requesting a 12pm checkout 330: coffee, shampoo conditioner and soap 416: Needs their room picked up, cups replaced and towels replaced every day. Housekeeping needs to be reminded DAILY. 332: 12pm late check out

325 would like to move to another room closer to the rest of their group, 350 should be available, they'll stop by the desk later to confirm **Brennon** Lori Lorson from Washington County called about a double charge to the wrong card, Conf# 44020305, her number is 503-846-2714

 No Shows: Jacobs, Ellen (CRS 63011679) - Payment Processed Stokes, Rodney (CRS 41283919) - MAG Car Auction

 345 requesting stayover service.

 *Rm 336 late check out tomorrow at 1pm. *Kathy Corey left a yellow shirt last week, it is in the back office, she will pick up sometime by Friday evening.

 No Shows: Cunningham. Joe (CRS 22663861) - MAG Car Auction

 need more key card sleeves 320  are requesting stayover service tomorrow: between 2pm to 3pm, extra towels 322: anytime after 9am. also extra towels 242: send someone up to see about bugs Moungtheul Keum, checked out on 6/3/2025, left an iphone charger behind. 541-441-5357

  3 No Shows : Cameron, Luke (CRS 64903495) - MAG Car Auction Garton, Jacqueline (CRS 66934940) - OR Dept of Corrections Mazour, Breanna (CRS 81711904) - OR Dept of Corrections

 nothing to report

 *2 vehicles are parked from the tour group will pay when they return.

 If the alarm goes off, look quickly at the panel and see where the alarm was activated before it disappears. Please make note of it for maintenance.  Please initial to acknowledge you have read this and understand. If you have any questions, please ask. AJ JL AH CK

  402 has belongings in the room and is not answering, I extended the room but card is declining. I have locked the card out. They need to come down to the desk and pay for the next night before you remake them a key UPDATE: He will be back at 7pm tonight 06/02/25 to pick up his Suitcase. 

 House Keeping Will be putting their names on C/O List so front desk knows what rooms belong to them for tips and will come to desk for them.  Wakeup call Rm 344 1:45AM   Room Move 346 to 333 Says off and on odor coming from room liker Sewage. 410 is parked under carport.

 402 has belongings in the room and is not answering, I extended the room but card is declining. I have locked the card out. They need to come down to the desk and pay for the next night before you remake them a key

  238  - Has a pet parrot in the room. No Pet Fee, per Brennan. 0 No Shows!